Scout™ tracks MICR, image and check scanner quality remotely
PENSACOLA, FL, March 22nd, 2007 – Silver Bullet Technology announced today the release of Scout™, a groundbreaking new product for the remote monitoring of check scanner productivity.
Scout is a web-based system which remotely monitors the health of check scanners, receipt printers, and other devices. Devices can be monitored from a central location whether they are down the street or halfway around the world. Graphical visualizations and web-based reports provide at-a-glance displays of data quality per scanner and the quality of the scanner itself. Viewing charts of current and historic data to see trends that highlight trouble areas allows problems to be detected and fixed before they affect the end user. With automatic email alerts, proactive user training, and hardware service, Scout increases the overall effectiveness and efficiency of scanning operations.
“This new product is another example of Silver Bullet’s continuing commitment to innovation, and its strategy for delivering tools which revolutionize the banking industry,” said Bryan Clark, CEO of Silver Bullet.
“Scout is of huge benefit to financial institutions that have thousands of scanners deployed in the field,” said Rick Schwab, director of sales for Silver Bullet. “With the automatic reporting that Scout provides, banks now have access to real-time scanner performance data. By proactively addressing scanner health, they will avoid inconvenience to their customers and dramatically increase customer satisfaction. Decreasing the number of unnecessary field service visits will help to create a competitive advantage by lowering the total cost of ownership of their products.”
Scout is equally effective when used with systems deployed inside a bank or in the hands of remote deposit customers. It can be configured to report out-of-spec performance, jams, degrading capabilities, and common maintenance issues that result from a lack of operator maintenance. When used in combination with Silver Bullet’s Peacemaker™ product, Scout can also be configured to send alerts when a device drops below a pre-set data quality threshold for MICR misreads, MICR rejects and image quality.
About Silver Bullet Technology, Inc.
Pensacola, Fla.-based Silver Bullet Technology, Inc. is the industry’s foremost check scanner software developer, offering a comprehensive suite of Check 21 solutions and software tools. Silver Bullet has considerable experience working directly with financial institutions, scanner manufacturers and software vendors. Silver Bullet’s software tools offer support for scanner independence, the remote monitoring of scanner hardware health, and insuring data quality at the point of capture. For more information, visit www.sbullet.com
