Orlando, Fl., November 15th, 2005 — Today at the BAI Retail Delivery conference, Silver Bullet, a leader in check scanning applications and development tools, unveiled Scout™, its newest Check 21 solution designed to help protect financial institutions against the uncertain performance of inexpensive check scanners.
Scout remotely monitors MICR, image and check scanner quality for each check scanner. Technical support teams may monitor the data quality of scanning workstations any time and from anywhere through web-based reports. Remote monitoring allows support teams to address problems before they affect customers.
Scanners may be tracked by serial number and location. Scout collects statistics that reflect the number of checks scanned per week, jam rates, MICR reject rates and IQA defect rates for each scanner. The statistical reports make it easy to track the status of all remote scanners and compare different models to determine the best fit for future customers.
Scout’s email alerts can be used to establish proactive service programs. Alerts notify support teams when scanners are “sick” and are in need of service. This proactive approach enhances the quality of data collected, adds to the life of the hardware and minimizes costly down time.
Scout helps eliminate data quality and efficiency problems due to operator error. Scout’s reports can be used to identify end-users who need additional training or additional encouragement to follow the scanner’s operator maintenance schedule.”Banks need new tools like Scout to manage the risk associated with deploying thousands of inexpensive check scanners,” said Bryan Clark, CEO of Silver Bullet Technology. “If not managed proactively, poor MICR and image data quality, combined with inexperienced scanner operators,can derail a bank’s remote deposit and branch automation initiatives.”
About Silver Bullet Technology, Inc.
Pensacola, Fla.-based Silver Bullet Technology, Inc., the world’s foremost check scanner experts, offers a comprehensive suite of solutions and software development tools to financial institutions, scanner manufacturers and software vendors. Our Outrider™ software suite gives your company the power to use any check scanner without software changes and verify that images conform to Check 21 industry quality standards. For more information, visit www.sbullet.com
